Niagahoster is a part of Hostinger. We are a tech company based in Yogyakarta that provides web-hosting services for Indonesia and the world.
We are searching for a self-motivated CS Country Manager to help scale the ID CS teams. To be successful in this you need to be highly driven, should be a competent hiring professional, have good negotiation skills, networking abilities, and project management skills.
Roles And Responsibilities
- Lead and drive the hiring project to scale up the team, including:
- Recruit and ensure effective training for the new CS Specialists.
- Try effective strategies, find some new angles to ensure the scaling of the ID CS teams.
- Build professional relationships and networks in the ID market.
- Devise advertising and promotional plans working together with CS ID People and Marketing Teams.
- Collaborate with Training, QA teams, CS managers, and Team Leads to ensure all the people we hired are developed
- Improve the operations/processes in the ID CS department.
- Ensure the CS ID department is running smoothly and employees are engaged.
What We Offer
- Inspiring culture and people who work by 10 key principles.
- Access anything you need for your continuous professional development - from training courses and reference books to the world’s best conferences.
- Ability to take on full ownership of your work and results with no limits to your ideas.
- A team of experienced and friendly global colleagues.
Requirements
- Bachelor's degree in business administration, management, or a related field.
- Hiring experience and at least 2 years experience in a role as business development manager or similar.
- Entrepreneurial, international mindset and a Can-do, hands-on mentality with the ambition to achieve the next level.
- Marketing and negotiation skills - power of persuasion, the intelligence to recognize opportunities and potential.
- Analytical skills, sound business judgment, and creative problem-solving skills.
- Good people-management skills.
- Proficiency in English is a must (min. C1 proficient / IELTS 7.0 / TOEFL 550)
More info